Returns

At Templa8te, we want you to be fully satisfied with your purchase. If for any reason you are not, we offer an exchange policy to ensure that you get exactly what you want.

Eligibility for Exchange:

• You may request an exchange within 7 days of receiving your order.
• To be eligible for an exchange, the item(s) must be in their original condition, unused, unwashed, and with all original tags and packaging intact.

No Refunds:

• Please note that we do not offer refunds. However, we are happy to assist with exchanges to ensure you get the perfect item.

How to Request an Exchange:

1. Contact Us: Email our customer support team at [insert contact information] within 7 days of receiving your order to initiate an exchange. Please include your order number and details of the item(s) you wish to exchange.
2. Return Shipping: You will be responsible for the return shipping costs. We recommend using a trackable shipping service to ensure your item is returned safely.
3. Inspection: Once we receive your returned item(s), we will inspect them to ensure they meet the eligibility criteria.
4. Exchange Process: If your item(s) are eligible, we will process your exchange and ship the new item(s) to you. You will be notified once the exchange has been processed and dispatched.

Non-Exchangeable Items:

• Some items, such as sale items, custom-made, or personalized products, may not be eligible for exchange. Please check the product description or contact us if you have any questions.

Exchanges for Different Items:

• If you wish to exchange your item for a different product, you may do so, subject to availability. Any price differences will be handled accordingly.

Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.

Contact Us:

• For any questions or assistance with exchanges, please reach out to our customer support team at info@templa8te.com. We’re here to help!

Thank you for shopping with Templa8te. We appreciate your business and look forward to ensuring you love your purchase!